Unable to update, EC2 on Amazon, Multisite

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Quick question… just joined an organization where they have a multi-site with about 6 websites on an EC2 instance on AWS…

Unable to update, message said “Downloading update from https://downloads.wordpress.org/release/wordpress-6.2.2-new-bundled.zip…

The authenticity of wordpress-6.2.2-new-bundled.zip could not be verified as no signature was found.

Unpacking the update…

There has been a critical error on this website. Please check your site admin email inbox for instructions.”

Installed WP SMTP and set to PHP, did not receive any e-mails.

A few questions to solve this:

Would manual install via FTP solve the issue, especially it is on multi-site? I would have to guess file permissions.

The last web master left the organization about a year ago and I just joined to take over very recently.

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2 Comments
  1. Probably a permissions issue. Check the owner of the default html folder, it should be owned by Apache all the way down. If apache doesn’t own the base folder & all stuff under that folder, the update process will fail.

    sudo chown -R apache /var/www/html

    Something to that effect, could be different depending on your actual server settings. nginx/apache etc…

  2. Before doing anything, I would check if there’s an error log file in the root of the website and see if anything got logged.

 

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