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We installed this plugin and about 10 successful payments have gone through. However, 2 customers this morning are having problems and unable to pay. This is the error that I’m seeing in the backend:
Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. CreditCardGateway.php:405 [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. OrderEndpoint.php:313 Order status changed from Pending payment to Failed.
Our Paypal account is full validated and there are no errors. What’s going on?