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@seannel
There has been a critical error on this website
1. Enable PHP error logging, read this guide: “How to enable debug logging”
If you get a PHP log file with notices and errors: /wp-content/debug.log post the content of this file here in the Forum and we can give you the PHP error explanation.
2. Post here in the Forum your UM Settings -> Install Info
- This reply was modified 2 hours, 47 minutes ago by .
There has been a critical error on this website
That is very strange… I can access the site, and I have had a registration this morning, images uploaded to the site, etc…
### Begin Install Info ###
## Please include this information when posting support requests ##
--- Site Info ---
Site URL:
Home URL:
Multisite: No
--- Hosting Provider ---
Host: DBH: mysql.findthemodel.net, SRV: www.findthemodel.net
--- User Browser ---
Platform: Apple
Browser Name: Safari
Browser Version: 16.1
User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
c OS X 10_15_7) AppleWebKit/605.
1.15 (KHTML, like Gecko) Version
/16.1 Safari/605.1.15
---- Current User Details --
Role: administrator
--- WordPress Configurations ---
Version: 5.9.5
Language: en_GB
Permalink Structure: /%postname%/
Active Theme: lavan 4.1.4
Page On Front: HOME (#995)
Page For Posts: BLOG (#465)
ABSPATH: /home/dh_8hj6ai/findthemodel.net/
All Posts/Pages: 12
WP Remote Post: wp_remote_post() works
WP_DEBUG: Disabled
WP Table Prefix: Length: 10, Status: Acceptable
Memory Limit: 40MB
--- UM Configurations ---
Version: 2.5.1
Upgraded From: 2.5.0
Current URL Method:
Cache User Profile: No
Generate Slugs on Directories: Yes
Force UTF-8 Encoding: No
JS/CSS Compression: No
Port Forwarding in URL: No
Exclude CSS/JS on Home: No
--- UM Pages Configuration ---
User:
Account:
Members:
Register:
Login:
Logout:
Password Reset:
--- UM Users Configuration ---
Default New User Role: um_talents
Profile Permalink Base: user_login
User Display Name: nickname
Redirect author to profile: Yes
Enable Members Directory: Yes
Use Gravatars: No
Require a strong password: Off
--- UM Access Configuration ---
Panic Key:
Global Site Access: Site accessible to Everyone
Backend Login Screen for Guests: No
Redirect to alternative login page:
Backend Register Screen for Guests: No
Redirect to alternative register page:
Access Control widget for Admins only: No
Enable the Reset Password Limit: Yes
Reset Password Limit: 3Disable Reset Password Limit for Admins: No
Blacklist Words: 5
--- UM Email Configurations ---
Mail appears from: FTM TalentPool
Mail appears from address: [email protected]
Use HTML for E-mails: Yes
Account Welcome Email: Yes
Account Activation Email: Yes
Pending Review Email: Yes
Account Approved Email: Yes
Account Rejected Email: Yes
Account Deactivated Email: Yes
Account Deleted Email: Yes
Password Reset Email: Yes
Password Changed Email: Yes
--- UM Total Users ---
All Users(92)
administrator(4)
um_talents(89)
none(0)
--- UM Roles ---
Administrator (administrator)
Editor (editor)
Author (author)
Contributor (contributor)
Subscriber (subscriber)
User (user)
Talents (um_talents)
Employer (jb_employer)
--- UM Custom Templates ---
File: /home/dh_8hj6ai/findthemodel.net/wp-content/themes/lavan/ultimate-member/templates/members-kaya-casting-sidebar-sf.php
File: /home/dh_8hj6ai/findthemodel.net/wp-content/themes/lavan/ultimate-member/templates/members.php
File: /home/dh_8hj6ai/findthemodel.net/wp-content/themes/lavan/ultimate-member/templates/profile.php
--- UM Email HTML Templates ---
N/A
--- Web Server Configurations ---
PHP Version: 7.4.25
MySQL Version: 8.0.28
Web Server Info: Apache
--- PHP Configurations ---
PHP Memory Limit: 256M
PHP Upload Max Size: 512M
PHP Post Max Size: 512M
PHP Upload Max Filesize: 512M
PHP Time Limit: 120
PHP Max Input Vars: 1000
PHP Arg Separator: &
PHP Allow URL File Open: Yes
--- Web Server Extensions/Modules ---
DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.
GD Library: PHP GD library is installed on your web server.
Mail: PHP mail function exist on your web server.
Exif: PHP Exif library is installed on your web server.
--- Session Configurations ---
Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On
--- WordPress Active Plugins ---
All-in-One WP Migration: 7.59
All-in-One WP Migration File Extension: 1.8
Contact Form 7: 5.6.4
DreamHost Panel Login: 1.0.0
Elementor: 3.8.0
Elementor Header & Footer Builder: 1.6.13
Elementor Pro: 3.7.7
Essential Addons for Elementor: 5.4.2
JobBoardWP: 1.2.1
Kirki Customizer Framework: 4.0.24
Pods - Custom Content Types and Fields: 2.8.5
reSmush.it Image Optimizer: 0.4.9
Site Kit by Google: 1.86.0
Smart Slider 3: 3.5.1.11
Ultimate Member: 2.5.1
Ultimate Member - JobBoardWP integration: 1.0.4
Ultimate Member - Profile tabs: 1.0.7
Ultimate Member - User Photos: 2.1.1
WP Mail SMTP: 3.6.1
WP Super Cache: 1.9.1
### End Install Info ###
@seannel
You should also turn off the caching by the “WP-Super-Cache” plugin for the UM Pages.
<!– Dynamic page generated in 1.091 seconds. –>
<!– Cached page generated by WP-Super-Cache on 2022-11-07 10:24:50 –><!– super cache –>
You should also turn off the caching by the “WP-Super-Cache” plugin for the UM Pages.
I have tried that… no difference, but I have turned it off for the time being to try and find the source of this problem
@seannel
The “WP-Super-Cache” plugin:
Last Updated: 5 days ago
When did you update your site?
Debug.log
====
[07-Nov-2022 10:33:14 UTC] PHP Notice: Trying to get property 'ID' of non-object in /home/dh_8hj6ai/findthemodel.net/wp-content/plugins/ultimate-member/includes/core/class-user.php on line 922
[07-Nov-2022 10:33:14 UTC] PHP Notice: Trying to get property 'ID' of non-object in /home/dh_8hj6ai/findthemodel.net/wp-content/plugins/ultimate-member/includes/core/class-user.php on line 926
[07-Nov-2022 10:33:14 UTC] PHP Fatal error: Uncaught TypeError: Argument 1 passed to ElementorPro\Modules\Notes\User\Capabilities::ElementorPro\Modules\Notes\User\{closure}() must be an instance of WP_User, int given, called in /home/dh_8hj6ai/findthemodel.net/wp-includes/class-wp-hook.php on line 307 and defined in /home/dh_8hj6ai/findthemodel.net/wp-content/plugins/elementor-pro/modules/notes/user/capabilities.php:76
Stack trace:
#0 /home/dh_8hj6ai/findthemodel.net/wp-includes/class-wp-hook.php(307): ElementorPro\Modules\Notes\User\Capabilities->ElementorPro\Modules\Notes\User\{closure}(17)
#1 /home/dh_8hj6ai/findthemodel.net/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)
#2 /home/dh_8hj6ai/findthemodel.net/wp-includes/plugin.php(474): WP_Hook->do_action(Array)
#3 /home/dh_8hj6ai/findthemodel.net/wp-content/themes/lavan/ultimate-member/templates/profile.php(225): do_action('edit_user_profi...', 17)
#4 /home/dh_8hj6ai/findthemodel.net/wp-content/plugins/ultimate-member/includes/core/class-shortcodes.php(290): include('/home/dh in /home/dh_8hj6ai/findthemodel.net/wp-content/plugins/elementor-pro/modules/notes/user/capabilities.php on line 76
[07-Nov-2022 10:34:50 UTC] PHP Notice: Trying to get property 'ID' of non-object in /home/dh_8hj6ai/findthemodel.net/wp-content/plugins/ultimate-member/includes/core/class-user.php on line 922
[07-Nov-2022 10:34:50 UTC] PHP Notice: Trying to get property 'ID' of non-object in /home/dh_8hj6ai/findthemodel.net/wp-content/plugins/ultimate-member/includes/core/class-user.php on line 926
[07-Nov-2022 10:34:50 UTC] PHP Fatal error: Uncaught TypeError: Argument 1 passed to ElementorPro\Modules\Notes\User\Capabilities::ElementorPro\Modules\Notes\User\{closure}() must be an instance of WP_User, int given, called in /home/dh_8hj6ai/findthemodel.net/wp-includes/class-wp-hook.php on line 307 and defined in /home/dh_8hj6ai/findthemodel.net/wp-content/plugins/elementor-pro/modules/notes/user/capabilities.php:76
Stack trace:
#0 /home/dh_8hj6ai/findthemodel.net/wp-includes/class-wp-hook.php(307): ElementorPro\Modules\Notes\User\Capabilities->ElementorPro\Modules\Notes\User\{closure}(17)
#1 /home/dh_8hj6ai/findthemodel.net/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)
#2 /home/dh_8hj6ai/findthemodel.net/wp-includes/plugin.php(474): WP_Hook->do_action(Array)
#3 /home/dh_8hj6ai/findthemodel.net/wp-content/themes/lavan/ultimate-member/templates/profile.php(225): do_action('edit_user_profi...', 17)
#4 /home/dh_8hj6ai/findthemodel.net/wp-content/plugins/ultimate-member/includes/core/class-shortcodes.php(290): include('/home/dh in /home/dh_8hj6ai/findthemodel.net/wp-content/plugins/elementor-pro/modules/notes/user/capabilities.php on line 76
When did you update your site?
Some plugins this morning… (my Tabs and Images extensions expired and I thought that was the problem)
@seannel
You have made customizations of the profile.php:
wp-content/themes/lavan/ultimate-member/templates/profile.php(225)
You have made customizations of the profile.php:
No, I think it is as it has been from the original template:
225: do_action(‘edit_user_profile’, um_user(‘ID’));
The original theme (unfortunately) used PODS to create various functions – If this is a PODS issue I will need to rebuild this site on a new website that is clean UM
@seannel
The file profile.php is being used from your theme folder:
wp-content/themes/lavan/ultimate-member/templates/profile.php
Can you delete this template file.
Can you delete this template file.
Thank you… that solved the problem 👍🏻
(Although it broke the template… but I will make a new plan there!)
@missveronicatv
Thank you for the assist!! it is greatly appreciated!