Hey @aurelofou,
Thank you for reaching out! From what I see, I’ve responded to your support query in less than an hour.
Can you please check both your inbox and spam email folders for a reply from a SliceWP email address?
Also, as a confirmation, I’ve started the refund process for your order. The money should be back into your account in 2 to 5 working days. If any delays occur past this timeframe, please let me know.
Additionally, if you received my email reply and want to continue the discussion, please just reply to the email and I’m happy to help you if I can.
Thank you and best wishes,
Mihai