Wanting to change a custom theme

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Hey guys, a while ago I hired someone to make me a website on WordPress and they created a full theme for me which is amazing, the site looks great. Recently I’ve wanted to add a store to my site to sell PDFs, the store part is fine (I’m using WooCommerce) but the theme part isn’t because I can’t customize the store at all and I can’t setup the Shop as a link in the menu because the theme isn’t customizable. The guy I hired has fallen off the face of the earth so I’m wondering if there are any work arounds?

I have 1 idea to download the them files from my hosting company and then upload them again and I’m hoping that’ll give me a new theme that I can edit but otherwise I’m worried I’ll have to remake the whole store on a different theme.

Any suggestions would be amazing! Thank you!

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