Web designer and hosting company Ghosting me.

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Hello everyone. My name is Waine and I make mushroom substrate. I’m completely out of my depth here and need help with “hosting”.

About 8months ago I paid a company to design and host a new version of an existing website. The jobs been 75% completed and now I can’t contact that company. I started to edit and finish the website my self but have realised that fatal errors and theme problems have started. I can’t view the new website or update many things.

I want move hosting companies but have been told that I need access to the old hosting account to get a new hosting account.

is it possible to save this site iv paid for without access to the previous company? I have access to wp-admin only.
I emailed them again today so still waiting.

many thanks for all and any help.
Waine

The page I need help with: [log in to see the link]

 

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