WP Bookings not in sync with ics file

Hello.
What shortcode do you use for import that ics feed ?

Booking Calendar imports only  events that  exist in the .ics feed  and that was not imported before into the Booking Calendar plugin.1) Firstly  please recheck  that  your .ics feed contains events for specific dates. You can  check  it at  the “oPlugins panel” menu page in the “Upload .ics file and show events” section  by  clicking on “Show Events (.ics)” button.2) Then recheck this troubleshooting instruction: https://wpbookingcalendar.com/faq/ics-importing-issue/

Thanks for responding.

I’ve added it like this

Hello.

Please create a new page and insert the shortcode similar to this:

[booking-manager-listing url=’https://platform.hostaway.com/ical/xxxxxxxxxxxxxxxxxxxxxxx.ics‘ from=’today’ until=’year-end’]

This shortcode will display all bookings from today’s date until the end of the year from the specified .ics feed.

Review the bookings listed on the page. If you find any bookings that were imported and you do not want to import them, it indicates that these bookings are present in the .ics feed.

Contact Hostaway support to inquire about the reason why these bookings/events exist in the .ics feed.

Kind Regards.

Hello,

I tried your shortcode and it shows all the bookings. However, I cannot solve the issue.

Please check the screenshots(customers named: Gordon and Tarryn are missing in the calendar but shows up in the bookings manager).

https://drive.google.com/file/d/1iL46BiUJeZnhBiGOH2-iZQgfveY6i_Te/view?usp=sharing

https://drive.google.com/file/d/1Ir_1fglSVjcYYeQb5V-RDCMaolQfAOvp/view?usp=sharing

Hello.

Please recheck this troubleshooting instruction: https://wpbookingcalendar.com/faq/ics-importing-issue/

You need to follow instruction that showing under point #3, to check if this bookings was imported before, or not.

3.1) Please update the Booking Manager plugin to the latest update.
3.2) Open the “oPlugins Panel” > Settings > “Listing Template”, and define in listing template these shortcodes:

<p>UID: [UID] ( Booking ID: <a href="https://projectdmc.org/support/topic/wp-bookings-not-in-sync-with-ics-file/[BOOKING_LINK]" target="_blank">[BOOKING_ID]</a> )</p>

3.3) Open “oPlugins Panel” > “Manage .ics” page, then paste URL of your .ics feed (that you need to check), and click on “Show Events (.ics)” button.

You will see all the events from this .ics feed. Also in each event you will see ID of booking, if its was imported, like this:
Booking ID: 101 if the booking was not imported you will see this: Booking ID:

You can click on booking ID link to open the Booking Listing page with this specific booking and see, details of this booking. Check the booking resource, where this booking saved.

Alright, I did the troubleshooting instructions and got something. Can you check the screenshot links? It seems weird that the booking IDs are not matching with the booking name but I still found a way to view the matching ones. It appears, the missing bookings in WP doesn’t have resource attached to it (resource not exist – Gordon)

https://drive.google.com/file/d/13Dn7US-wlVqoStGO_ScSmU50-V5AwxWV/view?usp=sharing

https://drive.google.com/file/d/18PQYodO-yTSgxg0RWlcatn8JilJ6yoz3/view?usp=sharing

https://drive.google.com/file/d/1SSASPtQWAhOQtUkulCY–wTvx_Uwn3fC/view?usp=sharing

Probably you was imported that booking(s) into some not exist booking resource.

I can suggest the previously the import shortcode was configured incorrectly (ID of booking resource was defined not correctly in the import shortcode), and that booking was imported into the non exist booking resource. you need to completely delete that booking(s) and then make new import.

Kind Regards.

Ok, thanks for that. What exactly do you mean by completely delete the bookings? Is it something that can be done via the Resources page? please see the screenshot links.

https://drive.google.com/file/d/182u7XTT0Hxs6yF7_WNEEFZGGoNP7kIQh/view?usp=sharing

Hello.

No! It is not relative the booking resources at the WP Booking Calendar > Resources page .

I mean booking that you see at the Booking Listing page (in your previous screenshot, where you see the non exist booking resource).

Or otherwise select the exist booking resource for this booking and re-assign the booking to the new booking resource. You can find the button for this re-assign at the Booking Listing page, under this booking.

Also you are using the paid version of Booking Calendar. Please note, this forum is only about the support of Booking Calendar Free version. If you will have any questions about the paid version, then contact here https://wpbookingcalendar.com/contact/

Kind Regards.