Can’t Delete Malcare From Website

Hey,

Thank you for your message.

You have successfully removed the MalCare plugin from the site: trophies.co.za but this site was added to another account earlier where the Site Hardening feature was applied and was not removed before removing the plugin.

You will find the below 2 lines inside the wp-config.php file on your site and you just need to remove these lines:

define(‘DISALLOW_FILE_EDIT’, true);
define(‘DISALLOW_FILE_MODS’, true);

Once you have done this, you will be able to add or delete plugins from the wp-admin dashboard of your site without any issues.

If you are still facing any issues feel free to drop us an email to support [@] malcare [.] com.

Thank you!