how much to charge for maintenance?

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Hi!

Title itself says but to make it more clearly I would like to know how much to charge for maintaining a website. The visitor are less than 1k.

And also can you guys suggest some points which I can include in the quotation which sounds a bit technical –

Here are my points

1) weekly 2-3 backups
2) posting blogs 4-5 per week (content will be given by them)
3) fixing bugs
4) keeping website up-to-date

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17 Comments
  1. Make sure you’re very clear on exactly what the maintenance entails.

    I’ve had clients pay me for monthly updates, backups and fixes; but ended up treating me as their own personal web dev.

  2. “suggest some points which I can include in the quotation which sounds a bit technical”

    erm, what?

  3. Points 3 and 4 are tricky ones. You can spend no time or several hours weekly on this.

    4-5 posts per week is 20 per month. Even 15 minutes per post it is .25 x 20 -> 5 hours / month.

    Backups can be fully automated -> 1 hour / month.

    So even if you don’t calculate variable time for points 4 and 5, you have 6 hours of work.

    Your monthly charge should be according to this.

    Also ask yourself if you can do the work in planned batches, or does it break your flow? (I had a client who expected it will be done the same day, but we had not have any plan.)

  4. I charge 300/mo
    Includes
    nightly backups, basic security, bimonthly plugin and core updates (if needed), theme and plugin support, minor content updates.

    everything else is extra… takes me anywhere between 2hrs and 6hrs per month per site, including testing all updates in a staging environment and comparatively qa’ing versus live.

  5. I charge 300/mo
    Includes
    nightly backups, basic security, bimonthly plugin and core updates (if needed), theme and plugin support, minor content updates.

    everything else is extra… takes me anywhere between 2hrs and 6hrs per month per site, including testing all updates in a staging environment and comparatively qa’ing versus live.

  6. Ranges from $50 for small pop clients to $3000 for Ecommerce factory production sites (more web apps tho)

  7. 1. Backups literally take care of themselves, I don’t think I’ve ever bothered to manually backup any site, this should just be offered to the client to make it seem like they’re getting more value for the money.

    2. 4-5 Blog posts with content provided – This depends on how they provide the content, as you may still need to resize images for desktop hero, mobile hero, featured image seo, etc.

    3. Fixing bugs – What? What do you mean by this? The website should already be ‘bug free’ the only time a bug would occur is very rarely only after a major update plugin update, which is the same as ‘keeping the website up to date’ it’s just a part of the wordpress experience. e.g Woocommerce deprecates a hook, function or object you’ve been using for a few years for their own reasons now you need to change 4 scripts from woocommerce_get_template to wc_get_template or some bs, it’s a simple fix, but you need to know it occurred and you need to have some basic debugging knowledge.

    4. Keeping the website up to date – As long as you’ve built the website correctly it’s fairly unlikely plugin updates will break the website, this is a 30 second job once a week if you don’t set automatic updates.

    Like $100 a month, provided the blog content is formatted correctly and doesn’t take too much time. The entirety of this cost is mainly going to be emergency retainer, so if a plugin update DOES break the site on the rare occasion you’re there to fix it, or if the website does unfortunately suffer a 0-day attack, then you’re there to get the site back up within 4-5 hours through updating and pushing a backup.

    You could probably get a bit more if you also SEO optimise their provided content and offer monthly analytics reporting on their content posts.

  8. 1. 2x daily backup for 30 days is free in Xtrail Hosting where my hosting is located from past 12 years.
    2. They do content writing for just $100
    3. Fixing bug and wordpress maintenance is just $50 what they charged me these years.

    They also provide Digital Marketing assistance to set up and optimise your Ads for great leads. (Paid additional to manage ads)

    These days our ROI is 16x – 20x of our investment.

  9. Where i work it is charged starting at 20 USD / Month ( including hosting ) . It works fine for 99% clients but sometimes there are who need more , but it evens out . This is basically a subset of managed hosting tasks.

  10. We charge £19 for updates, backups, security hardening and £99 for that with enhanced frequency and 2 hours of site work per month.

  11. Just to give you a counter to most of the answers on here, they are generally very cheap which if you are a highly skilled developer working for an agency with high overheads you could never provide these kinds of prices.

    We provide a very thorough service and are based in the UK, we charge more than everyone on here but we are working with highly bespoke themes, sites with large traffic and we test rigorously. If you are charging for 2-3 hours then you cannot do this thoroughly.

    I think you need to look at the time it will take you, the value you provide and the size of the business you are working with so that you can determine what they need. Sounds like it will be a very personalised service so don’t be scared of making sure you are properly compensated for your time.

 

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