Last Update broke my site

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Thread Starter
Bud Manz

(@manzwebdesigns)

I restored so my site wouldn’t be down, the issue remains at https://dev.manzwebdesigns.com

Hello @manzwebdesigns,

We have not received such requests after the latest release. Could you please try enabling the WordPress debug functionality as explained here:

and provide us with the content of the debug.log located in the wp-content folder.

Alternatively, please check if there are php_errorlog files under the home folder of your WordPress site and look for any fatal errors recorded.

Thread Starter
Bud Manz

(@manzwebdesigns)

Done and there are no php_errorlog files

  • This reply was modified 1 hour, 1 minute ago by Bud Manz.

If you have enabled the debug mode on your site, please check for errors in the wp-content/debug.log file. It should provide you with a clue about what is causing the issue. You can provide some of the entries here as well.

We have tested the new plugin update on a fresh WordPress installation and there were no issues. There are many other users that have upgraded the plugin without issues. I am afraid that without access to your logs I cannot investigate the error further. Most probably the issue is caused due to conflict with some other plugin/theme installed on your site.

You can contact the support of your hosting service so they can check the server logs for any errors recorded.

 

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