Hi there,
So I did a legit test order a few weeks ago and my boss advised me today that the money has not been deposited. Finding this strange I checked and apparently my deposits are suspended.
STRIPE
I checked stripe. All is correct there. no changes needed.
My Store
This is where it gets weird. When going to click “contact support” it told me to sign into my woocommerce account.
The only store I had there was connected to the old “test site” matthewm288.sg-host.com
There was no store for https://abbeygifts.co.uk/
So I am clicking around trying to sort this with no joy. I had to download and install the “WooCommerce.com Update Manager” by automatic trying to get my new store set up and connected to my site.
And here in lies my problem. I cannot create or connect a store.
Note: While migrating sites over I 100% picked the correct settings to keep current set ups and to dissconnect from the old sites when it came to woo payments. But maybe the “store” was always matthewm288?
Any help would be greatly appreciated.
PS. When trying to connect my store to abbeygifts.co.uk I get the following message
I just subscribed to this and went through the check out for free so I am very lost here.
The page I need help with: [log in to see the link]