Hi,
This usually happens if the website encounters errors when Svea is communicating with the store. Do you have access to any fatal-errors-logs which could indicate if the store throws any errors?
Best regards
I have enabled the svea plugin logs but don’t know where I can see them? Can you guide me where I can see the logs?
Hi,
Logs can be found under WooCommerce > Status > Logs. If the logs aren’t appearing you could need to turn them on via the setting “Logger, enable logging” under WooCommerce > Status > Logs > Settings
Best regards
I am receiving such kind of errors in the Svea logging, below is one example. I can provide detailed log if there is any email id where I can send them.
2024-03-11T08:51:31+00:00Notice Received push for Svea order id: 62385815 which we could not find. Returning 404 Additional context{ “_legacy”: true }
Hi,
That is’t necessarily an issue and could all be fine. However if you’d like to send the complete logs you could do so to [email protected]. You can write in Swedish or English.
Best regards
Sent the detailed logs on email.